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Date error in the Advanced Helpdesk report - Support Tickets by Technician. #353

Closed as not planned

Description

@HKS-MG

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Is there an existing issue for this?

  • I have searched the existing issues

GLPI Version

11.0.0

Plugin version

1.9.4

Bug description

I've been having trouble filtering dates in the Advanced Helpdesk - Technician Calls report from More Reporting, where despite the dates I enter, it always returns the same results, as if it ignores the filter dates and only shows the results for the entire history.

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Activity

  1. github-actions commented on Apr 3, 2026

    @github-actions

    There has been no activity on this issue for some time and therefore it is considered stale and will be closed automatically in 10 days.

    If this issue is related to a bug, please try to reproduce on latest release. If the problem persist, feel free to add a comment to revive this issue.
    If it is related to a new feature, please open a topic to discuss with community about this enhancement on suggestion website.

    You may also consider taking a subscription to get professionnal support or contact GLPI editor team directly.

  2. Herafia commented on Oct 13, 2026

    @Herafia
    Contributor

    @HKS-MG can you try this #400 ?

  3. self-assigned this
    on Oct 13, 2026
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