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Fixes #1328 - Document web push notifications - #1342
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The push notifications of the mobile view concern two admin pages, so both get a short note instead of a page of their own: the addresses an operator has to allow live in the system documentation, since there is nothing to configure in the admin settings. Verified against origin/develop of zammad/zammad: - settings/system/network.rst: app/services/service/user/push_subscription/ deliver.rb:83 resolves the proxy and the no-proxy list through UserAgent::HttpClient for every outgoing push. - settings/ticket.rst: app/models/online_notification/sends_web_push.rb turns every online notification of a user into a push, and app/frontend/apps/desktop/components/Form/fields/FieldNotifications/ FieldNotificationsInput.vue offers no push column in the matrix. - The toggle needs user_preferences.notifications+ticket.agent (app/graphql/gql/mutations/user/current/push_subscription/add.rb:9), an existing permission, so the permissions table stays unchanged.
ArtifactsProduced during runtime |
…ttings Push notifications are not a channel of their own, so the wording now says that they follow the same notification settings and can't be configured separately. Add that Zammad does not send them while an agent is working in the desktop view, which explains missing notifications when agents report them.
The sentence said only "them", which the reader can take for the notification settings mentioned before it. Name the push notifications and the device they are sent to instead.
suelje
approved these changes
Oct 14, 2026
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The push notifications of the mobile view concern two admin pages, so both get a short note instead of a page of their own: the addresses an operator has to allow live in the system documentation, since there is nothing to configure in the admin settings.